DMCA Copyright Policy

Effective Date: September 4, 2023

In compliance with the Digital Millennium Copyright Act (“DMCA”), we adopt this DMCA Copyright Policy.

Our Terms of Service, Service Level Agreement, Privacy Policy, Cookie Policy, Data Processing Addendum, Trademark Notification Policy, Acceptable Use Policy, and Affiliate Program Policy are incorporated into this DMCA Copyright Policy whenever applicable. Together, they form a binding contract between you and us.

Any capitalized words used but not defined in this DMCA Copyright Policy have meanings as provided in the Terms of Service.

  1. COPYRIGHT INFRINGEMENT
    1. If you believe that material or content found on or accessible through the Services infringes your copyright, we suggest checking if an exception (such as fair use) applies to the use of the copyright.
    2. If you still want to make a copyright complaint, you can reach out directly to the site operator hosted on the Services using the contact details provided on the site, or submit a DMCA notice to us following the steps outlined below. Only the copyright owner or their authorized representative can file a report of copyright infringement.
  2. NOTICE OF COPYRIGHT INFRINGEMENT
    1. To submit a notice of copyright infringement, please provide our copyright agent the written information specified below:
      1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
      2. A description of the copyrighted work that you claim has been infringed upon;
      3. A description of where the material that you claim is infringing is located on the Services;
      4. Your address, telephone number, and e-mail address;
      5. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
      6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
    2. If you provide your notice in the body of an email and send it to the email of our agent, you do not need to provide a physical signature.
    3. Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.
    4. If we receive your notice, we will send you an automated email acknowledging receipt of your notice. If we have questions about your notice, we will email you asking for more information. We request that you respond to our email so that we can continue looking into your report.
    5. If your DMCA notice is complete and valid and the reported content is on the Services, we will take action expeditiously including contacting our customer to remove or disable access to the infringing content. Whenever we remove content in response to a DMCA notice, we provide a copy of the original complaint as well as your contact information to our customer. If our customer or user does not believe that the content is infringing or that the content should not be removed, they might reach out to you directly to resolve the issue or they might submit a counter-notice to us under the DMCA.
    6. If you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
  3. COUNTER-NOTICE
    1. If you believe that your content on the Services was removed or disabled pursuant to a DMCA takedown notice by mistake or due to misidentification of the content, you can contest the takedown by submitting a counter-notice to our DMCA Agent.
    2. Your counter-notice must include all the following information:
      1. The material alleged to be infringing, including its location;
      2. A statement by you declaring under penalty of perjury that you have a good-faith belief that the material at issue was either misidentified or mistakenly removed;
      3. Your name, address, and telephone number;
      4. One of the following two statements: (a) If you are located within the United States: “I consent to the jurisdiction of the United States federal district court for the judicial district in which my address is located and will accept service of process from the person who provided the notice set forth above or their agent.” (b) If you are located outside of the United States: “I consent to the jurisdiction of any United States federal district court where Rapyd is located and will accept service of process from the person who provided the notice set forth above or their agent.”; and
      5. Your physical or electronic signature.
    3. We will review your counter-notice when we receive it. If we have questions, we will email you asking for more information. Otherwise, if your counter-notice is complete and valid, we will forward the information that you provided to the person who filed the complaint. If they do not notify us within 10-14 business days that they have filed a lawsuit against you, we will take steps to restore the content that we removed or disabled.
    4. False statements in your written counter-notice can lead to civil or criminal penalties.
  4. OUR AGENT
    1. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows:
      • Copyright Agent / RAPYD – FZCO
        Premises No: DSO-THUB-G-D-FLEX-G032C
        Building Name: THUB
        Area Name: Dubai Silicon Oasis, Dubai, UAE
        Phone Number: +61478040904
        E-mail: [email protected]
      • Courier address:
        Copyright Agent / RAPYD – FZCO
        Legal Department
        Premises No: DSO-THUB-G-D-FLEX-G032C
        Building Name: THUB
        Area Name: Dubai Silicon Oasis, Dubai, UAE
    2. We will not open attachments under any circumstance. You must provide any necessary information in plaintext.
  5. INFRINGEMENT POLICY
    1. We may, in our sole discretion, limit access to the Services and/or terminate the Accounts who we believe may infringe any intellectual property rights of others, whether or not there is any repeat infringement.
  6. REPEAT INFRINGER POLICY
    1. We also adopt a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers of other’s copyrighted property.
  7. CONTACT INFORMATION
    1. The Services are owned and operated by RAPYD – FZCO, with business address at Premises No: DSO-THUB-G-D-FLEX-G032C, Building Name: THUB, Area Name: Dubai Silicon Oasis, Dubai, UAE. You may contact us by sending correspondence to the foregoing address or by emailing us at [email protected].