Cookie Policy

Effective Date: September 4, 2023

This Cookie Policy describes our practices as to personal information that we collect through,, and (“Websites”) and associated products, services, events, and experiences that refer to this Cookie Policy (altogether, the “Services”).

Our Terms of Service, Service Level Agreement, Privacy Policy, Deprecation Policy, Beta Testing Policy, DMCA Copyright Policy, Trademark Notification Policy, Acceptable Use Policy, and Affiliate Program Policy are incorporated into this Cookie Policy whenever applicable. Together, they form a binding agreement between you and us. Any capitalized words used but not defined in this Cookie Policy have meanings as provided in the Terms of Service.

    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Our Services use cookies to allow us to correctly operate the Services and/or to provide you with pages or content that are tailored to you. This information can, in some cases, be carried from one visit of our Services (or related site) to the next (for example, to help you avoid having to re-enter certain information when you visit the same page later. Some of these cookies require your consent (as explained below). Cookies do not typically contain any information that personally identifies a user, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies. For more information regarding how we process your Personal Information, please see our Privacy Policy.
    1. As a result of your interaction with the Services, a number of cookies are created. These cookies can be classified into the following categories, depending upon their usage:
      1. Essential Cookies are strictly necessary to ensure that the Services function as designed and expected. Cookies used for the sole purpose of carrying out or facilitating the transmission of a communication will also be considered as essential cookies. Strictly necessary or essential cookies allow you to access/use our Services, navigate our platform and access relevant information about your Account. Disabling or removing these cookies will impact the delivery of the Services. For example, one of these cookies is an authentication cookie that authenticates users for the duration of their visit. We do not require your consent to use essential cookies, but you may still block or delete them.
      2. Non-Essential Cookies are not required for the essential functioning of the Services, although they may greatly enhance your user experience. We shall only place non-essential cookies on your computer or mobile device with your consent through a pop-up during the first time you visit it and possibly subsequently (if necessary) or other similarly effective mechanism.
      3. Performance Cookies help us improve your user experience by recording your access and interaction with the Services. These cookies are used to collect information about the performance of our Services. For example, we use Google Analytics to track traffic on the Services.
      4. Preferences Cookies provide you with better access by storing your preferences and remembering your previous selections or choices. We use functionality cookies to tailor your interactions within the Services so we can provide you with a better user experience.
      5. Marketing Cookies and similar tracking technologies track your online activities and show you ads based on your interests.
    1. We use cookies, pixels, web beacons and other similar technologies to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for additional purposes, including:
      1. Recognizing you when you sign in to use our Services. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
      2. Keeping track of your specified preferences. This allows us to remember your likes and dislikes, such as your language and configuration preferences.
      3. Conducting research and diagnostics to improve our Services.
      4. Preventing fraudulent activity.
      5. Improving security.
      6. Delivering content, including ads, relevant to your interests.
      7. Reporting. This allows us to measure and analyze the performance of our Services.
    Examples of the information we automatically collect through cookies include:

    1. Network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;
    2. Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;
    3. The location of your device or computer;
    4. Authentication and security credential information;
    5. Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads; and
    6. The full Uniform Resource Locators (URL) clickstream to, though, and from our Services (including date and time) and the Services, content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs).
    1. Browser Settings. You can manage browser cookies through your browser settings. The ‘help’ feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you.
    2. If you block or reject some of our cookies, you might not be able to use some functionalities of the Services. If your browser includes Intelligent Tracking Prevention (ITP), preferences specific to our Services may reset on an ongoing basis. These resets are managed by your browser, not by us.
    1. Our service providers use cookies that may be stored on your computer when you visit our Websites. Approved third parties may also set cookies when you interact with the Services. These third parties use cookies in the process of delivering content and to perform services on our behalf.
    2. Below is a list of the third parties that may set cookies when you use the Services. You can learn more about how these third parties use information collected through cookies by reviewing the privacy policies on their sites.
    1. Our Services change constantly, and so our Cookie Policy may also change. You can see the date on which the latest version of this Cookie Policy was posted. We reserve the right, at our complete discretion, to change, modify, add and/or remove portions of this Cookie Policy at any time. You should check our Website frequently to see recent changes. You can see the date on which the latest version of this Cookie Policy was posted.
    1. The Services are owned and operated by RAPYD – FZCO, with business address at Premises No: DSO-THUB-G-D-FLEX-G032C, Building Name: THUB, Area Name: Dubai Silicon Oasis, Dubai, UAE. You may contact us by sending correspondence to the foregoing address or by emailing us at [email protected].