Rapyd Cloud User Reviews
See what our customers are saying. Browse 180+ Trustpilot and G2 reviews.
"As the team behind Duplicator, we work with every major WordPress hosting environment all the time. When we switched Duplicator.com to Rapyd Cloud, the performance gains were immediately obvious. Our site is significantly faster, and we're seeing the benefits across the board."
John Turner
Duplicator
"For Easy Digital Downloads, the move to Rapyd Cloud wasn't just a hosting change. It was removing a ceiling on what we could do and how fast we could move. Our time to first byte was cut in half, if not more, right out of the gate. That told us the underlying infrastructure was genuinely performant."
Chris Klosowski
Easy Digital Downloads
"I have been developing Wordpress sites for almost 20 years now. I recently discovered Rapyd hosting - I was dumbfounded how fast the website was loading with ZERO effort on my end. I've migrated all of my clients to Rapyd away from Cloudways."
Carlos Franco
Trustpilot"After 20 years in web development, I have tried most of the well-known hosting companies. RAPYD is the perfect solution for dynamic WordPress sites. The performance is incomparable to other hosting services. The support has been amazing. They respond to chats quickly at all hours of the day."
Soren Jensen
Trustpilot"Astounding! When compared to Kinsta and Pressable, the same site on Rapyd is not only in a different league, it's pushing interstellar travel in a different galaxy. I have done zero optimization. For the BuddyBoss Members page, GTMetrix: D --> A. Switching to Rapyd will instantaneously give you a competitive edge."
In Vegas
Trustpilot"I've worked with many hosting providers, but Rapyd.cloud has truly set a new standard for support. Rapyd.cloud's team was incredibly responsive, thorough, and proactive. Rapyd.cloud's team even collaborated with BuddyBoss developers to enhance compatibility and performance for my specific setup. I highly recommend them."
Domenick Basolo
Trustpilot"We previously used Siteground, Cloudways, and AWS to host our social learning communities. Thankfully Rapyd Cloud solved all our needs. It's a superior server package with outstanding customer support. Our products now run at lightning speed."
Nate W.
G2
"I've been building and maintaining websites for my various businesses for about 25 years. The support team is fantastic, polite, responsive, and most of all, knowledgable in all aspects of getting my sites up and running. My sites are also lightening fast."
Dennis W.
G2
"I tested Rapyd Cloud (March 2025 version) to host a BuddyBoss site with LearnDash and WooCommerce. My aim was to assess its ability to handle a high-traffic environment while guaranteeing a smooth user experience."
KIHL M.
G2
"Rapyd Cloud continues to impress me, even with the complexity of my setup, which includes BuddyBoss, WooCommerce, AffiliateWP, and LearnDash. Despite the load from managing an online store, affiliate program, and a full learning management system, the platform remains fast and responsive. It handles everything smoothly."
Abdulaziz
Trustpilot"I run multiple Buddyboss / Learndash / Woocommerce sites. Just transferred our first client there 2 days ago and the performance boost we got is amazing, plus we are paying less than what we did on our previous host! Big shout out to Graham Hoffman and Wes Tatters who were very supportive during the transfer. I will be looking to bring other sites over to Rapyd soon."
Paul Brian
Trustpilot"We had a challenging migration, but the team at Rapyd and BuddyBoss successfully migrated our member-only website and BuddyBoss app. Both are noticeably faster and more responsive than our previous host, Kinsta on Google cloud."
David LeFevre
Trustpilot"I run a digital agency and have used a lot of different hosting setups for different WordPress sites. Rapyd is by far the best. It's a great server for complex websites, and their support is top-notch."
Roger
Trustpilot"Rapyd is ideal for hosting dynamic wordpress sites using software such as elearning and community features (Buddyboss / Learndash). The support has been excellent. They go above and beyond. It has been a game changer for our business."
Paul C.
G2
"Rapyd has massively benefited me as I run a community site which makes my platform feel on par with other large well known social platforms. I love how affordable they are and now i have seen the benefts, if they were double the price I would pay it."
Thomas C.
G2
"Support is excellent and responsive. The platform is amazing - so much more flexible and faster than your average WordPress hosting company. I measured it at a 63% increase over my current provider, so whatever they did, they must have magic at their fingertips!"
Domainsnow
Trustpilot"It was easy to fill up the forms and migrate my website and domain. I immediately got much better performance and security compared to what I had, which is insane and explain the high price and why they are top 1 in the benchmarks."
Eratas L.
G2
"I never imagine that there's a Web hosting who can make WordPress and WooCommerce websites speed and performance 99% without doing nothing. For me and with my experience in WordPress rapyd cloud is the best web hosting provider."
Toufik A.
G2
"I only have good words for this hosting company, the support is FAST, very knowledgeable, they don't give up until you fix your issue. The hosting itself speeds up your website x10. If you have heavy platforms like buddyboss, you will see an incredible difference. Super happy."
Patricia
Trustpilot"Excellent hosting and support! I'm extremely happy with Rapyd Cloud — my website is quite heavy with BuddyBoss, LearnDash, and WooCommerce, but it runs lightning fast here! 🚀 Their support team is outstanding, always quick to respond via live chat. The built-in CDN and optimized performance make a huge difference."
Runar Halonen
Trustpilot"The Performance supremecy comes first, the performance is the pinacle of server engineering for the 2020's as it will NOT disapoint you. Next comes the functionality and features from the hosting providing. The features and everything is accessable through the hosting makes it one of the most convienient hosting you can use. The last strength is the customer service, alot of hosting providers have good customer service, but not all of them have excellent customer service."
Jonathan A.
G2
"We have used Rapyd.cloud for our demanding wordpress website, the migration was seamless (thanks to the customer support and documentation) and they were no conflict with the others plugins implemented. The speed was mind-blowing, it's like a dynamic CDN on turbo mode !!"
Yassine M.
G2
"Rapyd rescued the BuddyBoss community from ineffective and extravagant server costs by providing a simple, scalable managed hosting solution for our unique needs. Their chat support is quick to reply and seek solutions."
Ren Z.
G2
"The founders come with a deep understanding of the needs specific to hosting an online community platform like BuddyBoss. So the features of Rapyd are tailored around making sure it runs smoothly. The transfer from my previous hosting provider was super quick and error-free."
Simon M.
G2
"Once we enrolled to Rapyd Hosting, everything was extremely rapid as well as smooth. Rapyd has roots with BuddyBoss. Their founding team is now leading Rapyd. Hence Rapyd understands wordpress ecosystem much better."
Verified G2 User
G2
"Rapyd makes it easy. Prior to Rapyd, arranging sufficient hosting to power our community platform, BuddyBoss, required utilizing multiple services and professional expertise. Since Rapyd was created by the same team that created BuddyBoss, hosting with Rapyd is designed to handle dynamic Wordpress sites out of the box, requiring little effort on our part."
Verified G2 User
G2
"We moved our main site over to Rapyd Cloud 5 months ago. The transfer was smooth and easy. Our website which has a lot going on is super fast. Half an hour after I made code changes, I had an email saying it was offline and did I need any help. This saved me having lots of customer enquiries. Their team is always on hand to help."
MS
Trustpilot"These guys go above and beyond to make sure that you have a great hosting experiencewithout charging an arm and a leg. The fact that you can get proactive help with actual engineers is amazing! Believe when I say if you are reading this and haven't tried them out, then you are surely missing out!!"
Dimitri Alexander Andersen
Trustpilot"I've worked with many hosting providers, but none of them have had the expertise and high quality levels of support. My WooCommerce store is faster than ever, and performance means more sales."
Verified G2 User
G2
"Switching to Rapyd has been a game changer for my community. It's the fastest I've seen and that has resulted in more engagement and time on my site."
Verified G2 User
G2
"We started using Rapyd.cloud a few months back and immediately noticed improved server speed. If you are looking for a hosting provider with incredible support, you have found the best place to be. Rapyd.cloud has had the fastest servers and no one has touched their 24/7 support. Special thank you to Sachin for his support this morning (6:00am on a Sunday morning)."
Stephen S.
Trustpilot"We have consistently chosen Apple products for their straightforward, user-friendly, and effective design. Similarly, Rapyd has demonstrated these exact qualities. The platform is intuitive, efficient, and excels at its intended functions. Since transitioning to Rapyd, it fulfills all our needs."
I. I.
Trustpilot"Rapyd Cloud is a new player in the crowded WordPress hosting market with a solid offering, great support and easy to use dashboard. It's like they looked at all competitors and picked the best aspects from each. The hosting itself is very fast. Event without a CDN installed."
Lawrence Ladomery
Trustpilot"I switched servers from Cloudways to Rapyd because they are the creators of Buddyboss and I use that on my wordpress site. Now that they have optimized things, Buddyboss works much more quickly. The migration process was quite smooth. One of the support staff, Ruby, has really impressed me with her sincerity and ability to find solutions so quickly."
Marie Frenette
Trustpilot"I am having a great experience with Rapyd and now host multiple sites there. Perfect for dynamic sites using Learndash and Buddyboss. Support is brilliant. Sachin was super helpful with sorting some plugin setups. Thanks!"
Paul Chantler
Trustpilot"Rapyd always has the best technical support. I host several sites at Rapyd and I am in the process of moving all of my clients to Rapyd. Great platform"
Bryan Ferre Creative
Trustpilot"Migration to Rapyd was fluid, fast and effective. I love Rapyd and the way it supports BuddyBoss sites. Everytime I've reached support I've received a great response and resolution. I can't say enough how excited I am to be hosting our blended learning platform on Rapyd+BuddyBoss."
Ricardo Jiménez
Trustpilot"We worked with several hosting providers for our social learning platform but there is no alternative to Raypd Cloud. They deliver what they commit. Great team and Live Support are super cool!!"
M H PATEL
Trustpilot"The built-in object caching, LiteSpeed server, and other premium features—like unlimited free CDN—come included in the package. Their 24/7 customer service is extremely helpful and proactive. The hosting is reliable and lightning-fast."
Gábor B.
G2
"Rapyd Cloud has been a game-changer for hosting our WordPress sites. The performance is top-tier—our pages load incredibly fast, even with high traffic. Their support team is also highly responsive and helpful."
Jason A.
G2
"We work with many dynamic WordPress sites (eLearning, online communities, membership sites, etc), where many users are logged in at the same time, and most hostings are just not made for it."
Serafín D.
G2
"Rapyd makes it possible to have an incredibly fast Wordpress site in minutes. Customer support goes above and beyond is very quick to handle whatever the issue is and always does handle issues."
Jonathan B.
G2
"Their support is absolutely fantastic! The Rapyd team jumped in to save the day. They quickly fixed plugin conflicts, cache issues, and even optimized my site to make it faster and more secure. It's rare to find such a dedicated and reliable support team."
Gabriel R.
G2
"Now with Rapyd Cloud all of these concerns have been resolved. In fact they have amazing 24/7 support that is available for you round the clock. Honestly, there is nothing negative about Rapyd, as they go above and beyond to help."
Dan B.
G2
"Rapyd Cloud simplifies hosting and integrates very well with my website and app. The user interface is accessible and friendly to a non-technical person. Anytime that I have issues, I receive help within a few minutes and they always solve my problems."
Zariah T.
G2
"Rapyd has incredible customer service. Their bot answers many of my questions with accuracy and detail. If I do need to connect with a person, it takes less than 5 minutes to be connected and they always resolve my issue in less than 30 minutes. My website and app perform extremely well on Rapyd."
Zariah Tolman
Trustpilot"I am a buddyboss customer also and the speed of my website and apps is unmatched. Also, the support team at Rapyd is really taking care of me whenever I have an issue. They really care and understand what urgency means."
Jordan Todorovski
Trustpilot"Hardik and the entire team are fantastic. I've wondered if Hardik is a part of the founding team, because he is so committed to being available. Everyone is extremely patient and always willing to help. I am so glad I chose Rapyd. It's the best service I've ever experienced on any platform. Thanks for the 24/7 help!"
JS
Trustpilot"Faced with a fatal error when running a WordPress site with the WooCommerce plugin. WooCommerce tech support did not respond. The rapyd.cloud tech support team helped. It took 2 days to solve the problem. rapyd.cloud employees added additional code to the WooCommerce plugin and the problem has been resolved. Thank you to the rapyd.cloud team."
worldofatlantis.org
Trustpilot"I recently encountered a server issue while integrating with Rapyd, and I must say the experience was nothing short of amazing. Shyam from the tech support team was incredibly professional, patient, and knowledgeable. What stood out the most was Shyam's ability to explain technical details in a way that was easy to understand. Highly recommend Rapyd."
Jeferson Gaboni
Trustpilot"Another great day receiving technical support! I really didn't have to do anything. They noticed an error on my site and went to work resolving the issue before I had a chance to actually look into it. They actually just opened a ticket on my behalf. Customer service is beyond excellent!"
G Hall
Trustpilot"Ruby was very knowledgeable, patient and polite. I am not an expert. She noticed a particular detail that I had not for a week. We followed her path of trouble shooting and she fixed the issue I had been plagued with. I am thrilled and extremely happy to have my site back to normal. Thank you Ruby!!!"
Mark Haygen
Trustpilot"Mohamed was extremely helpful. I just migrated my wordpress over and had at least 20 questions ranging from what plugins can cause issues with each other to what plugins are still recommended for security. He went over all the current security and cache features. I spent over 30 minutes on this chat and he answered all my questions."
julia
Trustpilot"I'm a brand new customer at Rapyd and my Tech support Rep named Niranjan was so amazingly patient and helpful. I had been having a major problem for over a week. Niranjan took the time to understand the issue and walk me through all the technical steps and fix every issue."
Prophet Commons
Trustpilot"Rapyd Cloud has been fantastic. When the recent WordPress supply chain attack news came out, I panicked, but Shahzeb walked me through everything step by step, checked my site personally, and confirmed it was safe. The support was patient, clear, and reassuring throughout the whole process. Highly recommend them for anyone running a WordPress site."
Anonymous
Trustpilot"I've had the pleasure of working with the support team, and I couldn't be more impressed. From the very start, they were responsive, professional, and went above and beyond. Their expertise and attention to detail were evident in the way they handled my website migration, ensuring everything ran smoothly. Highly recommend their service!"
Dr. Florian Salm
Trustpilot"I'm not a coder or developer, but I chose to create my Wordpress site on my own, with 0 tech skills. Without Rapyd's support team I don't know where I'd be. Truly appreciate their 24/7 support!"
Karina B.
G2
"The interface is extremely easy to use and the technical assistance is excellent. With Rapyd Cloud you get reliable service and worry-free webhosting. When you are generating income stick with something that works."
Steven G.
G2
"I tried to modify my previous review which was based on miscommunication. THANKFULLY, Phillip reached out to us personally and was able to answer ALL of our questions. After resubscribing, we were able to achieve better speed than we were at our former host and for LESS the cost annually. Their support is stellar and timely."
Kim Taylor
Trustpilot"The migration process was impressively fast and seamless. Everything was handled with precision, and there was minimal disruption. The team behind the migration was incredibly helpful, responsive, and supportive at every step, ensuring that all concerns were addressed promptly. Highly recommended!"
Rachelyn Taguines
Trustpilot"The migration team made a seamless transition for us with no downtime! The 24/7 support staff also deserves a 5 STAR!"
Troy Nihart
Trustpilot"The support and migration team are top notch. I am so glad I left my old hoster for these guys."
KS
Trustpilot"I am very satisfied with the support provided by Rapyd. They are helpful not only with hosting, but also willingly helped with other matter related to our project and matter that we needed to resolve. Thanks specially Hardik."
Juraj Hudák
Trustpilot"Rapyd's team and service is great! I would use their service again when/if my company needs cloud hosting for my WP site. Their support team is top notch and they're cloud system is fast and reliable for complicated systems. Highly recommended!!"
B.B.
Trustpilot"This is the fastest hosting I have ever come across. If that wasn't good enough, the support team are always available and have helped with every issue I have had immediately."
Robin Ball
Trustpilot"Excellent support and timely responses combined with blazing fast site speed makes this a fantastic hosting option for Wordpress site."
Charlie O.
Trustpilot"Timely response, accurate and efficient resolution to my questions. The hosting SPEED is INSANE!"
Kevin Raybon
Trustpilot"Speeeeeeeed! We love how fast our site is running. The support with our migration was excellent. Pricing, too."
Maren
Trustpilot"After migration, had an issue with my SSL certificate. The entire support team worked diligently to resolve it. I am now live on the new environment and the speed of my community site is significantly improved. Thank you Rapyd Cloud!"
Gilles
Trustpilot"The whole experience is just outstanding; any issues I've had... often from my own doing, they have helped me sort out and also helped me understand what went wrong. Love everything about Rapyd, never going back to my old host."
James Carter
Trustpilot"Every time I have an issue, Rapyd support team is always so helpful, professional, and excellent at their roles. Their support alone is enough to take your website to them simply because you know your business will be in good hands."
Garrett Richardson
Trustpilot"The support team at Rapyd is incredibly knowledgeable. They are FAST. I am so happy with their service. Thank you Rapyd!!"
Rob Varela
Trustpilot"Rapyd Cloud Support is excellent and always available. They resolve all issues whenever needed. Their hosting is top notch!"
Tom B
Trustpilot"By the time I reach out to your team for support I'm usually very anxious and somewhat struggle with communication. I really appreciate Sachin's patience, clear communication, and dedication to solving problems as quickly and efficiently as possible!"
Jes
Trustpilot"I can't thank Muhammad enough for his swift and expert help reconfiguring Object Cache Pro and Relay. He diagnosed the issue quickly, communicated clearly throughout, and confirmed everything was running smoothly on our end. His professionalism and responsiveness made the whole process seamless. Highly recommended!"
BRENT SHAUN
Trustpilot"Ruby helped me so much today. I was afraid to change my domains and subdomains, but she walked me through each step, and when we encountered a problem, she took care of everything. Thank you so much! Rapyd's support is top-notch."
Jennifer
Trustpilot"Ruby was incredible with her assistance with my website today. She was patient, answered every question even those I thought were silly. And made sure the fix any technical issues. A truly outstanding experience. Thank you again Ruby!"
Mark Moore
Trustpilot"I had few issues with my website and I worked with Sachin from IT, the level of support I get from Rapyd is unbelievable top service highly recommended and Sachin stayed calm and helpful even though I was unreasonable at times due to my lack of IT know how. thank you all"
sina Soleimanian
Trustpilot"I had a query about upgrading to a higher plan level on Rapyd Cloud to test performance improvements. The support team was prompt, friendly, and informative. They clearly explained the flexibility in upgrading and downgrading within the same plan tier. They clarified that billing would be prorated, making it easy to manage costs. Thanks to the Rapyd Cloud team!"
Gabriel
Trustpilot"Friendly and knowledgeable people. Maybe sometimes it takes a second occurrence to get to the root cause. But they are always there and ready to help. No fuss with 3-5 minute timers to keep the chat alive. Everything is accessible in a clean chat overview of all past chats. Excellent support. Second to none."
Partij Voor De Mens en alle ov
Trustpilot"helped me for over 2 hours resolving my cache issues and helped me set everything up on my wordpress for me, he also found a error code in on my site overloading my server."
Angelov
Trustpilot"While the AI bot isn't too helpful, once I was transferred to an actual person the service was first class. Sachin was able to fix the problem in just a few minutes and get everything back on track. Thank you, Sachin!"
Fiona Robertson
Trustpilot"Because of a family crisis, I will not be able to pursue my dream at this time. Rapyd has been so understanding and supportive. I must say my time with them has been a refreshing experience. Quick response time and great tools to help with any WordPress site. God willing I will be able to come back and pursue my dream. Thank you to all the tech support!"
Connie Kimler Hollis
Trustpilot"This company provides a great hosting service for those using buddyboss and wordpress. When they refer to other services they don't just hand off and forget you. I had great help setting up DNS with Cloudflare, and other server administration complications that were beyond my experience."
James H
Trustpilot"The service provides help at the touch of a button. I have had to reach out a few times and every time I received prompt tech support who tracked issues down. While the issues are slowly going down, they are explainable and fixable... the effort is recognized."
Roger Fisher
Trustpilot"The site's speed is really great, compared to other buggy slow hosting. You've got a great product, make sure the support remains the same when you have grown as well :)"
Morshed Hasan
Trustpilot"We recently switched to Rapyd! Hosting is fast and the customer service is top notch!"
Graham Heldreth
Trustpilot"This customer service is impressive. I've received exceptional support so far. I highly recommend them. They provided excellent support during my site migration. I'm very excited about this collaboration."
christian nicolas
Trustpilot"Rapyd Cloud support is excellent. Prompt, detailed responses and always willing to help in any way."
Dennis Walsh
Trustpilot"So appreciative that Mohamed from the Rapyd Cloud support team not only solved my issue where I was unable to get into my site, but figured out which plugin was causing the issue. Quick and easy support process!"
SALUTE Community
Trustpilot"The team is fast and very competent. I highly recommend them, they're all top notch!"
Thierry Russo-Delattre
Trustpilot"I was very happy with the migration service. They covered everything for me and the communication was clear and fast."
Oscar
Trustpilot"Support was able to step through various issues to come up with a solution as to why our website had gone down and provided recommendations for better security in the future."
DrRon Suarez
Trustpilot"Fast and kind service. Good customer service is hard to come by these days and Rapyd has nailed it."
Tamara Marcella
Trustpilot"My WordPress setups run steady here, even the heavier ones. Support answers quick and actually knows what they're doing, so I stick with them."
Ognjen
Trustpilot"The Rapyd.cloud support team is super knowledgeable and easy to work with. Very responsive and made the whole technical experience a breeze. Highly recommended."
Steve
Trustpilot"Rapyd customer support are outstanding, always offering high quality and friendly support when you need them most! 5 stars."
McGuire
Trustpilot"Rapyd did not give up and went beyond their commitment to resolve the issue. We understand that we received something extra, and we are very grateful for it."
Johan Niklasson
Trustpilot"I had an excellent experience and I am very happy with Rapyd services. All my issues were solved in a timely and professional manner. Thank you!"
Iva Boyuklieva
Trustpilot"Excellent service. Timely and quick support gives you peace of mind."
Abid Bazmi
Trustpilot"I am very amaze in Rapyd hosting my wordpress website runs very fast. All I can say is that they are doing a great job. Keep it up folks!"
Wilda Dela Torre
Trustpilot"Excellent! Very knowledgeable and friendly. Took the time to actually fix the problem."
Joshua Bowman
Trustpilot"I haven't become a customer yet, but I can tell they go above and beyond from talking to support. I will be transferring over soon."
Jouvan Johnson
Trustpilot"Johnny on the spot! Hardik was quick to respond to my issue and quickly identified the issue and effectively resolved it. He and Team Rapyd rocks!!!"
Meazles Golf
Trustpilot"A feature-rich host that gives you the industry leading tools to have the fastest most secure website for business. It is expensive, but you get a lot for your money."
Adam M.
G2
"Support team is fast and quite knowledgeable. The dashboard is phenomenal and well thought out!"
Thomas B.
G2
"How quick our website became after we moved over and the migration process was really easy to go through."
Ivan P.
G2
"Rapyd offers high speeds even under large traffic! Great find."
Emmanuel J.
G2
"The support is fast, kind, and knowledgable."
Barry Joshua G.
G2
"Their migration team was extremely fast, and customer support folks like Hardik have been great at answering our questions. So far a great experience!"
Verified G2 User
G2
"Fast and insightful support. They were able to assist me in troubleshooting my slow site speed."
Verified G2 User
G2
"Rapyd has amazing technology and amazing support."
Matthew
Trustpilot"Very fast web hosting and extremely good support and service. Unreservedly recommended."
Karin Schloß
Trustpilot"Super fast hosting, great helpful support! really pleased so far"
Gábor Bérczes
Trustpilot"Perfect, Literally next level. These guys know their stuff."
Sajawal Anayat
Trustpilot"Great help! Fast , knowledgable and efficient"
KINGLISH ACADEMY
Trustpilot"One of the most expensive, but also one of the best."
Eratas
Trustpilot"The support have been much more hands on and supportive than what I would generally expect. Definitely got my money's worth there. And they're 24/7 online."
Edward Bateman
Trustpilot"Lucas, was super optimistic and willing to try and help me with things that he didn't necessarily have to help me with, he could have transferred me somewhere else but he dove in and actually fixed my odd problem!"
Thomas Brown
Trustpilot"He found the problem, solved it, then explained what he did and how I could monitor it in the future. Awesome work."
George Howard
Trustpilot"I had 2 issues. Both were addressed and resolved by the end of the day."
Tracy
Trustpilot"Great support. Keep on the good work."
Arild
Trustpilot"Good and prompt support and excellente hosting performance"
Paul
Trustpilot"Their hosting is really great it really exceeded my expectation."
Lance E.
G2
"It's all ok, always quick and courteous assistance."
Verified G2 User
G2
"Delivered everything I needed very graciously."
Justin Guenther
Trustpilot"Fast and competent support, quick service"
Tomasz Wcislo
Trustpilot"Mohamed was very kind and profesionnal"
Santi Rebobina Hernandez Perez
Trustpilot"Niranjan was very helpful, my issue was solved super quickly and the website is up and running again!"
Valeria from Mind The Grad
Trustpilot"Great and timely support. The team is trained really well to help you anytime you need help and resolution ASAP."
Jordan
Trustpilot"It's my first time using Rapyd.cloud and I am unsure about some things. I spoke with Sachin through live chat, and he quickly provided the information I needed. Thank you very much!"
Catherine Agravante
Trustpilot"Rapyd immediately solved all my problems, making me feel secure and confident in its reliability."
Tsungyu Ke
Trustpilot"Prompt and professional response, 10/10"
Mark Wayman
Trustpilot"Thank you Reo for your assistance and advice for my project."
Germán González
Trustpilot"Customer service rep was knowledgeable and professional."
Jackie G
Trustpilot"The patience was amazing!... Stayed with me until the problem was sorted!"
Micarlé
Trustpilot"Mohammed was great and very knowlegeable and patient."
The Better Tradesman
Trustpilot"Sachin provided world class service. 10/10"
Johnny F
Trustpilot"Sachin was excellent and prompt in helping us get the SSL cert installed and everything dialed in after we did our site migration."
Troy N
Trustpilot"Kind and patient help - I got where I needed to go!"
Sanne Ramvad
Trustpilot"Fast Chat response and quick resolution to issue."
Luis Campos
Trustpilot"Sachin was very supportive and tried his best to fix the issues."
Alfafaa LLC
Trustpilot"Hardik did splendid work for us and for future problems i know where to find them!"
Sustainable Family
Trustpilot"Fast support and did fix all problems fast."
Kaare Michael Pye
Trustpilot"Reo was of great help and quickly resolved my issue."
David Schmidgall
Trustpilot"Customer support was great in solving my tech issue."
customer
Trustpilot"Technical support was attentive and helpful."
Carl
Trustpilot"A+ customer services and very supportive ."
salween store
Trustpilot"The support agent resolved my issue with politeness and efficiency. Great experience."
Ervin Cordero
Trustpilot"Utterly insanely awesome technical geniuses!!! 👏🏾"
David Hare
Trustpilot"Friendly and very efficient 10 out of 10 :)"
Local Booking
Trustpilot"Very quick response to a problem that was quickly resolved"
Jo Burns
Trustpilot"Good service, good speed."
Samuel Lee
Trustpilot"Outstanding support... Couldn't have ask for anything better..."
PEACEFUL ENDEAVORS
Trustpilot"Simple system, great support, reasonable price!"
Sinisa Seikovic
Trustpilot"Rapyd response (!), repaired database corruption, backed up to be sure."
James Hounsell
Trustpilot"Niranjan from Rapyd Cloud was so helpful in updating my site. I am not that knowledgable, but he certainly is and was extremely patient with me. I am hugely grateful."
KBOD Fitness
Trustpilot"I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time. After the latest upgrade and improvements, including Cloudflare CDN integration, the performance has been outstanding. I recently ran a live session with chat, and everything worked perfectly. Even under load, the server remained efficient with low resource usage."
Runar Halonen
Trustpilot"The support team is second to none! they are fast and complete"
Tamara Marcella
Trustpilot"Sachin was able to fix the problem in just a few minutes and get everything back on track. Thank you, Sachin!"
Fiona Robertson
Trustpilot"Exuto y actualisar"
Jose Aguirre Molina
Trustpilot"Johnny on the spot!Hardik was quick to respond to my issue and quickly identified the issue and effectively resolved it.He and Team Rapyd rocks!!!"
Meazles Golf
Trustpilot"Niranjan was very helpful, clear"
customer
Trustpilot"I can’t thank Muhammad enough for his swift and expert help reconfiguring Object Cache Pro and Relay. He diagnosed the issue quickly, communicated clearly throughout, and confirmed everything was running smoothly on our end. His professionalism and responsiveness made the whole process seamless. Highly recommended!"
BRENT SHAUN
Trustpilot"Ruby from Rapyd’s tech support team delivered outstanding service from start to finish. She quickly understood the issue we were facing with our API integration and didn’t just offer a generic fix, she dug deep into our specific use case and provided a solution tailored to our environment. Ruby not only solved the immediate problem, but also took the time to explain why it happened and how to prevent similar issues in the future."
Nicolas Abella
Trustpilot"Im a brand new customer at Rapyd and my Tech supprt Rep named Niranjan was so amazingly patient and helpful. I had been having a major problem for over a week and was attempting to get support from 2 other companies but their support was terrible. Niranjan took the time to understand the issue and walk me through all the technical steps and fix every issue."
Prophet Commons
Trustpilot"Mohamed was extremely helpful. I just migrated my wordpress over and had atleast 20 questions ranging from what plugins can cause issues with eachother to what plugins are still recommended for security. he went over all the current security and cache feature included. explained to me how to keep my current business email working well with my site and my forms. i spend over 30 minutes on this chat and he answered all my question and they were all helpful and accurate."
julia
Trustpilot"Support is always awesome. 7 days a week, Can' ask for more."
customer
Trustpilot"Tech Support Agents who care about solving your problem."
Ervin Cordero
Trustpilot"I’ve worked with many hosting providers, but Rapyd.cloud has truly set a new standard for support. To my surprise, Rapyd.cloud’s team was incredibly responsive, thorough, and proactive. They addressed each of my concerns with care, keeping me informed at every step. Rapyd.cloud’s team even collaborated with BuddyBoss developers to enhance compatibility and performance for my specific setup. This level of dedication has exceeded my expectations."
Domenick Basolo
Trustpilot"We moved our main site over to Rapyd.Cloud 5 months ago. The transfer was smooth and easy. Our website which has a lot going on is super fast. We moved a second one over on one of the lower tiers and it is still super fast. Half an hour later I had an email saying it was offline and did I need any help. Their team is always on hand to help. Great value and support on your most important online businesses."
MS
Trustpilot"Faced with the problem of a fatal error when running a WordPress based site and the WooCommerce plugin. WooCommerce tech support did not respond to my request. The rapyd.cloud tech support team helped. It took 2 days to solve the problem. Rapyd.cloud employees have added additional code to the WooCommerce plugin and the problem has been resolved. Thank you to the rapyd.cloud team for their patience and help."
worldofatlantis.org
Trustpilot"One thing I appreciate deeply is the sheer speed at which I can deploy solutions. What used to take hours or even days now happens in a fraction of that time. Even the little things, like clear documentation and fast, responsive support, make a difference. Rapyd Cloud truly feels like an extension of my development process. It’s not just a tool; it’s like having a partner that makes every project smoother, more successful, and much less stressful."
Christopher Castro
Trustpilot"Friendly and knowledgeable people. Okay, maybe sometimes it takes a second occurrence to get to the root cause. But they are always there and ready to help. No fuss with 3- 5 minute timers to keep the chat alive. Everything is accessible in a clean chat overview of all past chats. Simply take off where you left off. Not an issue.Must satisfactory.Excellent support. Second to none."
Partij Voor De Mens en alle ov
Trustpilot"Goor and prompt support and excellente hosting performance"
Paul
Trustpilot"Rapyd has been so understanding and supportive. I must say my time with them has been a refreshing experience...quick response time...they have great tools to help you with the updates that go on with any WordPress site to protect your hard work. Thank you to all the tech support! The whole team!"
Connie Kimler Hollis
Trustpilot"Thank you Reo for your assistance and advice for my project.Germán Gonzalez"
Germán González
Trustpilot"The service is simple to navigate. Very solid and fast. The customer service I received with support was outstanding each time. I needed support because of my lack of knowledge not the Rapyd service."
Mark Haygen
Trustpilot"Ruby, was very knowledgeable, patient and polite. I am not an expert. She noticed a particular detail that I had not for a week. We followed her path of trouble shooting and she fixed the issue I had been plagued with. Then she opened another ticket to assist with some cache information. I am thrilled and extremely happy to have my site back to normal. Thank you Ruby!!!"
Mark Haygen
Trustpilot"I run multiple Buddyboss/Learndash/Woocommerce sites. Just transferred our first client there 2 days ago and the performance boost we got is amazing, plus we are paying less than what we did on our previous host! Big shout out to Graham Hoffman and Wes Tatters who were very supportive during the transfer. Their support channels are also very helpful so thanks also to Ruby and Shafin. I will be looking to bring other sites over to Rapyd soon. Cheers! Paul"
Paul Brian
Trustpilot"Phillip reached out to us personally and was able to answer ALL of our questions. After resubscribing, we were able to achieve better speed than we were at our former host and for LESS the cost annually. Their support is stellar and timely."
Kim Taylor
Trustpilot
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Customer Stories
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