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Subprocessors

Effective Date: September 13, 2023

This page provides information about the sub-processors that Rapyd has engaged to provide processing activities on Customer Data (as defined in the Rapyd DPA) on behalf of customers in accordance with the Rapyd Data Processing Addendum (Rapyd DPA).

We will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates, we will notify you by email of changes to this page.

  1. AWS INFRASTRUCTURE ENTITIES
    1. Amazon Web Services (AWS) provide the infrastructure on which the Rapyd Services run (including regions and locations). The processing location is the AWS Region(s) that you selected. The processing activities provided by AWS include cloud hosting services, selling and providing certain business application, application integration, media services, networking services, development and improvement of Rapyd Services (service improvement), and/or customer-initiated support.
    2. For more information about AWS’s cloud infrastructure, please see the AWS Global Infrastructure website.
  2. THIRD-PARTY SERVICE PROVIDERS
    1. We have contracted with the following unaffiliated services to provide processing activities for specific Rapyd Services:
      • Paddle.com

        • Location: United Kingdom
        • Processing Activity: Electronic Mail
      • Virtuozzo.com
        • Location: United Kingdom, Switzerland, United States of America, Japan
        • Processing Activity: Cloud Hosting
  3. CONTACT INFORMATION
    1. The Services are owned and operated by RAPYD – FZCO, with business address at Premises No: DSO-THUB-G-D-FLEX-G032C, Building Name: THUB, Area Name: Dubai Silicon Oasis, Dubai, UAE. You may contact us by sending correspondence to the foregoing address or by emailing us at [email protected].