Swift Support, Stellar Service:
The Rapyd.Cloud Promise
Expertise at Your Service
Tap into Our Pool of WordPress Masters: Our support agents aren’t just tech-savvy; they’re WordPress connoisseurs, ready to tackle your challenges with expert precision.
Fast Response Times
Fast, Focused Support—Because Every Second Counts: With an average response time of 45 seconds, we ensure your queries are addressed quickly.
Always Available
We Never Clock Out: Full-Time Support, All Year Round: Our commitment is unwavering with 24/7/365 availability, ensuring we’re here whenever you need us.
Top Customer Satisfaction
Join Our Happy Clientele: Our customers’ satisfaction speaks volumes. With stellar satisfaction stats, we’re a support team that’s loved and trusted.
24/7/365 Monitoring
Your Site’s Guardian Angels: Rest easy knowing our sysops team monitors your site round-the-clock, safeguarding against unexpected issues.
Free Migrations
Seamless Migrations, On Us: Migrate without migraines. Our Migration Team handles your site’s move with free migrations and little to no downtime, ensuring a smooth transition.
Get Started Now
Start a free trial
Create a Rapyd Cloud account
Choose your plan
Request a free migration
Launch your new super-fast website!
Less Waiting, More Solving.
Enhanced and Elite Support Features
Priority Support
Around the Clock
Get priority live chat and ticketing 24/7/365, featuring expedited response times under our enhanced Service Level Agreements (SLAs).
Comprehensive
Application Support
Troubleshoot plugin and theme conflicts swiftly with the help of our expert support engineers, ensuring your applications run smoothly.
Tailored Infrastructure
Solutions
We help customize your tech stack and server settings including deploying specific packages and configurations to suit your unique needs.
Dedicated Account
Management
Receive personalized guidance and support from your dedicated account manager, committed to your success.
Exclusive 24/7 Private Slack
Access Elite Plans
Your Site’s Guardian Angels: Rest easy knowing our sysops team monitors your site round-the-clock, safeguarding against unexpected issues.
Direct Phone
Support coming soon - ELITE PLANS
Speak with our senior support engineers anytime for real-time, personal support to resolve urgent issues.
Compare Support Plans
| Foundation – Included | Enhanced – $100/month | Elite – $500/month | |
|---|---|---|---|
| 24/7/365 Live Chat & Ticketing |  Standard SLA | Enhanced SLA | Elite SLA |
| Infrastructure & Platform Support | | | |
| Application Support | | | |
| Infrastructure & Platform Customization | | | |
| Dedicated Account Manager | | Senior Acct. Manager | |
| 24/7/365 Private Slack Channel | | ||
| Phone Support | |
Learn more about our support plans.
This is what success looks like
with Rapyd
KC360
GetAConnect
English Pro
Sudhir Shivaram Photography
