Faster checkouts. Free migrations. 
What’s New?
Support plan add-ons are now available for purchase. The Enhanced and Elite support plans offer premium benefits including:
- Improved SLAs
- Deeper levels of troubleshooting
- Dedicated account manager
- Dedicated Slack Channel (Elite only)
These features enable deeper support access for managing your website, though the team remains committed to providing excellent support at all levels.
How It Works
The support add-on can be purchased in the Billing area of the dashboard. Navigate to Billing > Support plan > Upgrade to get started.
Foundation Support is included for free with every Rapyd account.
Enhanced Support ($100/month) is offered free of charge for:
- All Performance Plans
- Enterprise Level 1 and 2
Elite Support ($500/month) is offered free of charge for:
- Enterprise Level 3, 4, and 5
Support plans require a minimum 6-month commitment. For questions about which plan is right for you, contact success@rapyd.cloud.
Learn More
See our knowledge base article “Understanding Rapyd’s Support Plans” for additional information.
