Veteran Hundo Club is a veteran social platform that struggled with slow loading times on its previous hosting plan. This also threatened the entire platform’s viability. Rapyd hosting’s performance and seamless migration process saved the day for their business. Now, VHC boasts a lightning-fast website and exceptional ongoing support.
Customer Introduction
Veteran Hundo Club is a veteran-owned organization that empowers veterans to thrive after service. Founded by Christopher K. Raymond, a highly respected advocate for veterans with a proven track record in both business and veteran affairs, VHC offers a comprehensive suite of services designed to meet the unique needs of this community.
VHC builds upon Mr. Raymond’s expertise by offering a wide range of services, including VA claims coaching, business coaching, website development, and business development support. They also address legal issues and connect veterans with valuable Veteran Service Officers (VSOs).
Problem
Due to the Veteran Hundo Club social platform’s dynamic nature, its previous hosting provider plagued it with slow loading times. They were using NameHero’s Business Cloud solution, which could not cope with their website’s dynamic nature. This significantly impacted user experience and frustrated visitors.
“The performance is exceptional for static websites and blogs without many moving parts, but with our use of our social platform, we could not find a working solution no matter how many plugins we tried or upgrading to higher packages such as enterprising or other,” he added, “They just lacked the delicate need to provide for our dynamic social platform.”
These slow loading times hindered their ability to connect with veterans and deliver valuable services. Christopher further emphasized the seriousness of the issue, stating, “…People were saying our server was slow and just not functioning. They spend upwards of 45-60 seconds loading things on the page. It was horrible…”
Even when they decided to migrate to a new hosting, they were not sure if it would actually solve the problem. “Our biggest doubt, of course, was how well the new server was going to perform. We had no way to actually see the difference compared to another service provider,” he shared.
Solution
Veteran Hundo Club was already using BuddyBoss to power their community. Thus, they learned about Rapyd hosting through promotional content from BuddyBoss. They were impressed by Rapyd’s commitment to performance and their user-friendly migration process.
“We knew our previous provider just wasn’t designed for a dynamic website with so many moving parts. They lacked the ability to address the specific needs of our social platform,” Christopher shared. So when they learned about Rapyd, they immediately got on board. “We choose to go with Performance Level 1 for www.hundoclub.net.”
He also appreciated the migration service, saying, “We used the amazing migration service. No improvements to be found. Absolutely amazing. Nearly flawless experience.”
Results
The Veteran Hundo Club website migration to Rapyd was a smooth and efficient process with minimal downtime.
“In our first interaction of purchasing the new managed hosting we were astonished how they personalized our problems as literally their own,” Christopher shared.
As a result of migrating, VHC experienced a dramatic improvement in website performance. Christopher described the new server’s speed as follows:
He also loves the support of the Rapyd team, saying, “The continued support and fast turnaround time is also amazing. They take every single issue and break it down to the smallest detail to ensure our problems no longer exist.”
He then went on to say, “As it turns out, we are more than happy about their service.”
Conclusion
Veteran Hundo Club’s sluggish website, which threatened their entire platform, is now a lightning-fast hub for veterans. This newfound speed and stability have allowed VHC to refocus its energy on its core mission: empowering veterans.
The founder of Christopher Raymond shared how vigilant and adaptive they were in keeping their program afloat. “We would have completely shut down our program because the server before going to Rapyd was just not working no matter the package deal we went higher on.”
He finished by praising Rapyd, “This is the type of service we can see our organization staying and becoming decades-long members of.