Migrating a website shouldn’t be complicated. So we rebuilt the entire experience to make it easier for our customers.
Last week, we rolled out a redesigned migration workflow: a guided wizard and a dedicated Migrations tab in your dashboard that makes requesting, tracking, and completing our free managed site migrations clearer and more straightforward than ever before.
Whether you’re moving a WooCommerce store, a membership platform, an LMS, or a high-traffic content site, getting onto the right infrastructure is one of the highest-leverage decisions you can make. This update makes sure the process of getting there is as smooth as the hosting itself.
What’s New
A Dedicated Migrations Tab
There’s now a first-class Migrations section in your dashboard navigation. You can view all your migration requests (drafts and submitted) in one place, check their status at a glance, and pick up right where you left off if you saved a draft.
A Step-by-Step Migration Wizard
The new wizard walks you through eight clear steps: destination setup, environment configuration, site details, source credentials, server access, email configuration, domain and launch preferences, and a final review before you submit. At every stage, you know exactly where you are and what comes next, with the ability to save the form and return to it later.
Flexible Destination Options
When you start a migration, you now get to choose how your migrated site is set up:
- Create a new site: the wizard will provision it as part of the migration flow
- Migrate to an existing site: replace an existing Rapyd environment with your migrated content
Both options are supported directly in the wizard, without requiring any separate setup steps first.
Real-Time Status Tracking
Once you submit a request, migration status is synced directly into your dashboard. You no longer need to rely only on email threads or follow-up messages to know where things stand. Open the Migrations page and the current status is right there.
How It Works
- Start a request: From the Migrations tab or within a site’s overview page, click Request a migration to open the wizard.
- Choose your destination: Create a new site or select an existing one to migrate into.
- Provide your source details: Enter your WordPress credentials and server access information (SSH preferred, or backup/FTP if SSH isn’t available).
- Configure domain and launch preferences: Tell us where your domain is managed and whether you’d like our team to handle the launch or do it yourself.
- Review and submit: Add any special notes for our team, confirm your details, and send the request.
You can save your progress as a draft at any point and return later. The wizard holds your place.
For a full walkthrough, see the support article on requesting a managed migration.
Why This Matters
Speed. The wizard consolidates everything our team needs into a single, structured request. Less back-and-forth, faster turnaround.
Visibility. Migration status now lives in your dashboard, not just in your inbox. You can check progress at any time without needing to reach out.
Control. You decide how and when your site goes live, whether you want our team to handle the DNS switch or prefer to do it yourself on your own schedule.
Migrations have always been free and fully managed at Rapyd Cloud. This update gives our white-glove service the front-end experience it deserves. And once you’re on the platform, you’re on infrastructure built for dynamic WordPress: LiteSpeed servers, KeyDB and Redis object caching included on every plan, Enterprise Cloudflare CDN, and support that responds in under 45 seconds. The migration is just the beginning.
Ready to Move?
If you’ve been putting off migrating to a site, now’s the time. Head to the Migrations tab in your dashboard and start a request. The wizard takes care of the rest.
And if you still have sites sitting on another host, this is the easiest path to getting them onto Rapyd Cloud. Our white-glove migration service means our team handles everything: files, database, testing, and DNS configuration. You just point us in the right direction. What’s waiting on the other side is hosting built specifically for sites where performance is tied to revenue, retention, and growth.
