Reiki Time Academy, a BuddyBoss-powered platform empowering women in Reiki, faced frequent crashes and slow loading times. After switching to Rapyd hosting, they saw significant improvement in website performance. Their GTmetrix score leaped from an “F” to “A”s. So users can now enjoy a more stable and responsive user experience. This empowers Reiki Time Academy to focus on its mission of fostering a thriving community of female Reiki practitioners.
Customer Introduction
Reiki Time Academy is a unique online platform dedicated to empowering women through the transformative practice of Reiki and integrative therapies. It offers diverse programs, including personalized mentoring, comprehensive courses, and immersive experiences. Its focus extends beyond teaching Reiki. It also cultivates a supportive community where aspiring female practitioners and therapists can seek guidance and turn their passion into fulfilling careers.
Problem
Reiki Time Academy’s journey wasn’t smooth sailing. They faced significant challenges with their previous hosting provider. They used two different HostGator plans, and while support was good on one plan, it wasn’t so on the other. But two things were common in both plans: frustratingly slow loading times and frequent site crashes.
“We had complaints of slow loading times, site/app crashing especially when we sent out notifications on the app or when we had a live event on the site,” shared Gabriel, CEO of the Reiki Time Academy.
They were in search of a more reliable and performant solution. A hosting provider specifically designed for BuddyBoss platforms like theirs. They knew a platform optimized for their specific needs was crucial to overcome these challenges.
In Gabriel’s words, they were looking for “Faster loading times, less crashes especially when sending out notifications on the app or when we had a live event on the site.”
Solution
Gabriel learned about Rapyd through a BuddyBoss support ticket, “I believe the first time I heard about Rapyd was through a BuddyBoss ticket, where I was asking about server options,” he shared.
He immediately found Rapyd perfectly aligned with the needs of Reiki Time Academy.
As they had a small community, he chose the basic plan. “I went with the Foundation plan. I just have over 500 users and not a very active community at this stage,”
Ultimately, the transition to Rapyd was even smoother thanks to the free migration service offered. This ensured a hassle-free experience. With no downtime or disruption for the Academy and its students.
When asked about the free migration service from Rapyd, Gabriel shared, “Yes, I did use the free migration service, and it was great, smooth, and easy, the tech team did a great job.”
Results
The switch to Rapyd hosting has been a game-changer for Reiki Time Academy. Website performance has seen a dramatic improvement, with GTmetrix scores jumping from an “F” to a consistent “B” and occasional “A.” This translates to a significantly faster and more responsive user experience for students and visitors.
The improved performance isn’t just reflected in technical benchmarks; it’s also translating into positive user experiences. While some existing users, primarily older individuals, haven’t explicitly commented on the improvements, there’s been a shift in feedback from new users.
“My customers are older people, and they don’t share a lot of the positives, but the new customers that are coming in are comparing our app with other apps and saying that it is great and it is quick and other things related more to BuddyBoss, like design and ease of use,” the founder explained.
Conclusion
Today, Reiki Time Academy’s frustrating slow loading times and website crashes are a distant memory. It has been replaced by a stable and responsive user experience.
“The new customers that are coming in are comparing our app with other apps and saying that is great and quick,” shared the Academy’s founder. This is a significant testament to the improvements achieved. Thus, Reiki Time Academy can now confidently focus on expanding its course offerings. They now have a reliable foundation in place for that.
Gabriel concluded by praising Rapyd, “I have an amazing journey with Rapyd. No more site crashes, no more slow loading times. Support is always quick.”
As a result of Rapyd’s backing, Reiki Time Academy is confident that it can empower a new generation of female Reiki practitioners.
